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Boothe's Heating, Air & Plumbing Reviews

Our Satisfied Customers Have a Few Things to Say

At Boothe's Heating, Air & Plumbing, customer satisfaction is our number one goal. We believe in building a strong foundation of satisfied customers who will trust us with their home plumbing, cooling, and heating needs long into the future. For over 25 years, we have been delivering on our promise to be the most affordable, reliable, and efficient HVAC and plumbing company in Southern Maryland. That’s why we offer our satisfaction guarantee. But actions speak louder than words, so we invite you to explore some of our customer reviews below, and then reach out to us to schedule your next service.

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  • We had a great experience working with Francis. Professional, enjoyable, and helpful.

    “We had a great experience working with Francis. Professional, enjoyable, and helpful. We have already recommended Boothe's to friends and know of one person who has already scheduled an appointment!”

    Kevin E.

  • We are very pleased with the wonderful service and professional staff that works for Boothe's Heating and Air.

    “We are very pleased with the wonderful service and professional staff that works for Boothe's Heating and Air. We would suggest that new customers sign up for their twice a year service which covers the heating and air conditioner seasons.”

    Bernard M.

  • Outstanding service!

    “Outstanding service! We had an emergency leak in our attic A/C and a Boothe's Heating and Air tech came out promptly to our home this Sunday afternoon and professionally repaired the issue. Truly a first class company!”

    Catherine S.

  • The professionalism and attention to detail from our salesman Robbie to the install crew with Jeff and Kyle was top notch.

    “These days it seems like you only read reviews on Facebook or Yelp when something is negative although reading through these that's obviously not the case here with Boothe's Heating/Air & Plumbing! We had our 12 year old main system go the way of the dinosaur after having the heat pump compressor replaced 3 times over the years...it was time. We contacted several HVAC contractors and went with Boothe's based on competitive pricing but mainly based on the stellar customer service we received. The professionalism and attention to detail from our salesman Robbie to the install crew with Jeff and Kyle was top notch all the way through the process and we received follow up communication the day of the install after it was done and a few days later to check to make sure everything was satisfactory and working to specification. The follow on service included with a new system was also a plus for us and was one of the other deciding factors. Many thanks again Boothe's!!”

    P Scott T.

  • It is a pleasure to do business with such a reliable company. Thank you.

    “I wish to extend my sincere appreciation for your prompt response this morning to my call stating my air conditioning was not working. When I called this morning (at) approximately 8:00 a.m. and left a message on your recorder I was contacted within two hours. Your technician Guy was at my home within thirty minutes of your call. Guy was a delight to communicate with. He was polite, courteous and very knowledgeable. (He was) patient in responding to my numerous questions concerning my heating and air conditioning system. It is a pleasure to do business with such a reliable company. Thank you.”

    Aden L.

  • This was the first time I have used Boothe’s Heating & Air I must say I was Very, Very impressed.

    “This was the first time I have used Boothe’s Heating & Air I must say I was Very, Very impressed. I have been with the same HVAC Company for over 20 years so it was hard for me to make this change. I listen to the T-Bone and Heather show every morning which Boothe’s advertises on and decided to take the chance and change. Well I am glad I did! George was very polite and listened to my concerns and completely explained what I can do between maintenance checks which I never had with the other Company. Being single and care taker of elderly mother and disabled brother his patience and through explanations was very much appreciated. Thank You Wayne for hiring concerned and well trained employees.”

    Joan T.

  • He was very professional and explained everything that needed to be completed.

    “Guy from Boothe's Heating & Air came to service our heating and air system. He was very professional and explained everything that needed to be completed. Guy prepared recommendations and prices. He did not push us in any way to have the work done. I would highly recommend Boothe's and Guy! Our system is working great!”

    Susan K.

  • He was pleasant from the moment he stepped out of his truck to the moment.

    “I honestly don't have the words to express my gratitude to the service tech from Boothe's, Francis R. for his knowledge and exceptional customer service. He was pleasant from the moment he stepped out of his truck to the moment .... 3.5 hours later, when he left from our after-hours emergency call! Not only did he fix my unit without having to order parts as previously told by another company, he took me to the unit and showed me what was wrong and why it was not working. He was very professional the entire time. I've found my new A/C company for maintenance and everything in between. Thanks, Francis and thanks Boothe's for creating such a high ethical standard! I've been without A/C for a week because of loyalty to my other company and wanted to give them the opportunity to fix it; there are times when you must cut the cord and go with the best or it will cost you dearly in the end.”

    Julie L.

  • They took the necessary steps to keep everything clean on the inside of our home, and we're very professional.

    “We want to express our heartfelt thanks to Boothe's for doing such an outstanding job installing a new heat/cooling system in our home. It appears the previous system never had maintenance and was not operating. Boothe's came out and did an amazing job on a rainy muddy day. They took the necessary steps to keep everything clean on the inside of our home, and we're very professional. After 4 days without heat, it was wonderful to come home to a nice warm house. Thanks again for doing such a great job!!!!”

    Tammy T.

  • Absolutely outstanding service. Bernie H was very knowledgeable.

    “Absolutely outstanding service. Bernie H was very knowledgeable. He explained all his inspection and repair steps in a detailed but understandable manner. He was very friendly and courteous. His work was efficient and he explained each step as he proceeded with the inspection and work. We will definitely use Boothe's again and specifically request Bernie as the technician.”

    Mike O.

  • The entire company has been professional

    “Excellent Work. Bernie has been out to do work on my HVAC and Boiler numerous times. The entire company has been professional. The prices seem reasonable. And the quality of work has been satisfactory.”

    Chris M.

  • Completely professional - gave recommendations & explained how the pump for our well worked so I understood what the issue / resolution was.

    “Needed a plumber this week & was so happy to be able to call Boothe's for this service. Have used them for years for our heating & a/c needs and love everything about the company! The service this week from Chadd & Mike was exceptional as usual with Boothe's. Completely professional - gave recommendations & explained how the pump for our well worked so I understood what the issue / resolution was. Every interaction with the company is positive - from calling to schedule, the service technicians, plumbers & the follow up call to check after the appointment . Can't say enough good things about the company!”

    Dorothy H.

  • I had the best service here. From the beginning of my original phone call to the time the Service Technician left my home.

    “I had the best service here. From the beginning of my original phone call to the time the Service Technician left my home. I did my research before selecting this Company because I really didn't have anyone to suggest a place to me. When I read that they had received the Northeastern Supply’s Customer Care Dealer of the Year award for 2 years in a row...I was sure I'd made the right decision and I was right. The young lady that answered my call wished me a good day before I even said a word. I thought "Wow" what a nice way to answer the phone. She made my day!! We need more of that kind of thing today. I don't remember her name, but Kudos to her for her excellent phone skills and help with scheduling my appointment!! And, everything she told me about my next day appointment happened exactly how she said it would. That's another thing we need more of these days. The Service Technician was extremely knowledgeable and honest about everything...not to mention how he put those surgeon shoe coverings over his shoes before entering my home. Wow...who does that kind of thing anymore? I was so impressed with him and his general likeability was threw the roof!! I highly recommend this Company for all your heating and air conditioning needs. If your looking for an honest, reliable and knowledgeable place to go...look no further, your there. I want to thank Boothe's for giving me the most excellent experience I have ever had with a service company.”

    Dreama C.

  • The service was outstanding!! They were professional, respectful and effecient. I recommend them to anyone in need of A/C service.

    “Our A/C went out last week; we contacted Boothe's Heating and Air and they were at our house the day after we called. The service was outstanding!! They were professional, respectful and effecient. I recommend them to anyone in need of A/C service. They are trustworthy, affordable and will not take advantage of you like other larger companies. Thank you Boothe's for fixing our A/C, especially with the upcoming forecast.”

    Melissa S.

  • I would highly recommend this company to all and wish that they covered more in their scope of work so my only suggestion would be to ask that they add electrical work to their scope!!

    “I have been looking for a full service HVAC company for years and am very happy to report that I found them - my experience with Boothe's has been outstanding. From the first call to schedule an appointment with Mark, the reminder call (on a Sat I should add) and then the tech work, I have been totally impressed. Damon's work reflected the thorough training he has been given, and he was clear and concise in the time he took to explain any concerns that he found, both during and again with the review. Also, there was no pressure to make optional repairs either. I would highly recommend this company to all and wish that they covered more in their scope of work so my only suggestion would be to ask that they add electrical work to their scope!!”

    Diana H.

  • Very patient, extremely professional and knowledgeable

    “Needed a plumber today and called Boothe's yesterday and they quickly set up a convenient appointment for me today with Chadd W. He was excellent. Very patient, extremely professional and knowledgeable. He was thorough and explained everything to me. You really can't go wrong with this company. I will definitely continue to use them and will ask for Chadd again.”

    Pam I.

  • I would just like to say thank again for the Friendly, Prompt and very Knowledgeable service

    “I just wanted to send a big Thank You to you and the personnel at Boothe's Heating and Air. I am specifically speaking in regards to the services performed on 4/07/2010. (Second 90 degree day of 2010) . I called your offices at approximately 9:30 this morning and your office personnel took my call right away. She was very friendly and thorough in recording the issues with my AC unit. In addition, she was very honest and straight forward in regards schedule. She clearly stated it was a busy day for your company but said she would try her best to get somebody on site that day. I was very appreciative of her efforts and willingness to work the schedules to try and help me. To my surprise, I was contacted within two hours with a request to start work within the hour. The schedule management was very impressive as well as the prompt response. I am very appreciative of her efforts and the honest handling of the schedule. Once on site, work began very quickly but with a knowledgeable and thought out approach. It was definite confidence booster knowing that it was not a try anything approach to resolve the problem. Secondly, I was also appreciative of the extra care taken when coming in and out of the house in regards to tracking of dirt. Personally I was just happy having the problem worked on, but this extra bit of care was a definite bonus. Lastly, I was also'very appreciative of the thoroughness of the work performed. Personally for me, seeing the double checking of pressure gauge readings, vent temperatures, checking of temperature differentials and verification of overall unit operation prior to claiming success was refreshing. As a customer I really felt like the repair was performed in a thorough and correct manner the first time. In conclusion, I would just like to say thank again for the Friendly, Prompt and very Knowledgeable service. Boothe Heating and Air definitely has my personal recommendation to family and friends.”

    Robert B.