For seven consecutive years, Boothe’s Heating, Air, Plumbing & Drains has been named dealer of the year for customer satisfaction. American Standard is rated the leading heating and air conditioning manufacturer by top consumer magazines. Northeastern Supply, a regional plumbing, HVAC and water systems wholesaler is the region’s Authorized American Standard Heating and Air Conditioning Distributor. As Wayne Boothe, owner of Boothe’s Heating, Air, Plumbing & Drains likes to say, “We’re the number one dealer, installing the number one product in the local five-state area, which includes: Maryland, Virginia, West Virginia, Delaware, and
Southern Pennsylvania.” He goes on to say, “Our customers are responsible for us getting this award, and for that, we are truly blessed and grateful.”
Boothe’s Heating, Air, Plumbing & Drains has served the Southern Maryland community for 30 years, offering high tech solutions to their customers’ heating and cooling needs. “We know owning a home is a very big investment for our customers, and that the heating and air conditioning system is a major part of that investment. Our goal is to provide the very best and economical solutions to our customers to ensure their investment is both wise and efficient,” says Wayne Boothe.
“We know the Quality of our service and our product is no accident, and we work hard to maintain both. It all starts with our employees. The single most important factor that affects our customer satisfaction is our employee satisfaction. Employees who feel satisfied and happy at their jobs naturally tend to be more helpful and considerate toward customers. If our employees like their job and the company they work for, they’re going to communicate to customers that we offer great service and sell a good product.” In addition to being named dealer of the year for customer satisfaction, Boothe’s Heating, Air, Plumbing & Drains received the Regional Dealer of the Year award as well.